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AIESEC Mexico is seeking a highly skilled professional to fill the role of International Customer Service Representative. As a key member of our team, you will be responsible for managing customer and supplier service journeys in Europe, focusing on Belgium, Luxembourg, and France.
Job OverviewThis is a unique opportunity for a talented individual to join our team and contribute to the success of our global operations. You will work closely with our management team to identify areas for improvement and implement changes to enhance our service delivery.
The ideal candidate will have strong customer service skills, ability to work under pressure, and excellent communication skills.
Responsibilities- Provide excellent customer service to customers and suppliers.
- Handle service requests and resolve issues in a timely manner.
- Work closely with our sales team to negotiate pricing and service conditions with partner workshops and dealerships.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Bachelor's degree in Business Administration or a related field.
- Proficiency in Microsoft Office and customer service software.
- Excellent communication and customer service skills.
- Ability to work under pressure and meet deadlines.
- Strong analytical and organizational skills.
We offer a competitive salary and benefits package, including health insurance, leadership training, and a means of transportation provided by the company.
You will also have the opportunity to work with a diverse team, gain international exposure, and develop your skills and knowledge in a practical environment.
