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Business Systems Analyst

2 meses atrás


São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro
About the Role

We are seeking a highly skilled Business Systems Analyst to join our team at Tata Consultancy Services. As a key member of our organization, you will play a critical role in driving business growth and success.

Key Responsibilities
  • Business Process Support: Collaborate with business stakeholders to identify and analyze business needs, and develop solutions to improve business processes.
  • Requirements Analysis: Work with business owners and subject matter experts to identify new requirements, create business cases, and translate them into detailed user stories.
  • System Implementation: Explain how requirements can be implemented from a functional standpoint and drive/improve user experience.
  • Business Capability Adoption: Support business stakeholders with new capabilities adoption, including training material and recurring communication.
  • Technical Monitoring: Monitor technical team activities during the discovery and build phase, and identify opportunities for continuous improvement.
  • System Testing: Execute system testing and support UAT testing with business stakeholders.
  • Documentation: Update documentation as business process analysis and SOPs, including creating new process flows and diagrams.
  • Reporting: Create reports and dashboards to measure OKRs.
Requirements
  • Advanced English and Communication Skills: Possess excellent written and verbal communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Business Analysis and Project Management Experience: Demonstrate experience in business analysis and project management, with a proven track record of delivering medium- to large-scale projects.
Desirable Skills
  • Agile Culture: Familiarity with Agile methodologies and tools, such as Jira, Confluence, Bitbucket, and Git.
What We Offer
  • TCS Benefits: Comprehensive benefits package, including health insurance, dental plan, life insurance, transportation vouchers, meal/food voucher, childcare assistance, and more.
  • TCS Cares: Access to a free 0800 psychological assistance hotline, as well as legal, social, and financial assistance.
  • Professional Development: Opportunities for certification reimbursement, online courses, and live training through our TCS Learning Portal.
  • International Experience: Opportunities to work on international projects and gain global experience.
  • Recognition and Rewards: Recognition for performance through our TCS Gems program, as well as opportunities for bonuses and career advancement.