Receptionist Bilingual
Há 17 horas
Expedia Group is seeking a highly skilled and bilingual receptionist to join our team in Sao Paulo, Brazil.
This role is specifically designed for candidates with disabilities, as per the mandatory requirement in Brazil. You will be required to provide a medical report to prove your disability.
Key Responsibilities:
- Answer and direct incoming calls, ensuring seamless communication with clients and colleagues.
- Take and relay messages, maintaining confidentiality and discretion.
- Provide information to callers, addressing their inquiries and concerns.
- Greet visitors and direct them to the correct destination, ensuring a warm and welcoming experience.
- Monitor visitor access and maintain security awareness, upholding the company's standards.
- Offer general administrative support, including preparing correspondence and documents.
- Receive and sort mail and deliveries, ensuring timely and efficient processing.
- Control inventory relevant to daily operations, maintaining accuracy and organization.
Requirements:
- High school diploma required.
- English is mandatory, with basic Spanish skills also required.
- Experience in administrative procedures, with a focus on customer service.
- Proficiency in computers and relevant software applications.
- Knowledge of customer service principles and practices.
- Verbal and written communication skills, with a professional personal presentation.
- Customer service orientation, with a focus on organizing and planning.
- Attention to detail, with a proactive approach to initiative and reliability.
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