Lead Project Manager
2 meses atrás
Welcome to the innovative side of healthcare technology
At jameda GmbH, we are dedicated to enhancing the healthcare experience for patients and professionals alike. Our mission is to empower individuals by providing them with the tools to access and share their healthcare experiences effectively. As we continue to grow, we invite you to be part of our journey towards transforming healthcare into a more human-centered experience.
About jameda GmbH
With a presence in multiple countries and a trust base of millions of patients, we are at the forefront of healthcare technology. Our commitment to innovation has attracted significant investment from top venture capital firms, allowing us to maintain our entrepreneurial spirit while expanding our global footprint.
As a Senior Project Manager, you will be responsible for leading initiatives that enhance patient support and satisfaction. Your expertise will be crucial in developing strategies that align with user feedback and implementing effective policies and content that resonate with our audience.
Key Responsibilities:
- Project Leadership: Direct and oversee cross-functional projects, ensuring alignment with strategic objectives and timely delivery within budget constraints.
- Data-Driven Insights: Employ SQL and project management tools to analyze performance data, generate reports, and derive actionable insights for ongoing enhancement.
- Content and Policy Development: Create and enforce policies, guidelines, and content that elevate the customer experience and reflect user insights.
- Innovation and Strategic Problem Solving: Introduce new concepts and solutions, proactively addressing challenges with strategic foresight.
- Automation and Machine Learning Integration: Utilize automation and machine learning technologies to optimize processes and enhance operational efficiency.
- User Feedback Integration: Establish a feedback loop to ensure that customer needs and expectations are consistently met.
- Collaboration and Communication: Partner with internal teams, including product development, marketing, and customer service, to share insights and drive initiatives forward.
- Operational Oversight: Manage daily operations to ensure compliance, efficiency, and alignment with organizational policies.
- Project Planning and Execution: Formulate detailed project plans outlining objectives, timelines, resources, and budget requirements.
Qualifications:
- Demonstrated experience in project management or a related field, ideally within technology sectors.
- Strong analytical capabilities with proficiency in SQL.
- Familiarity with project management tools (e.g., JIRA, Trello).
- Basic coding skills and understanding of programming logic.
- Knowledge of AI fundamentals and experience with automation and machine learning.
- Exceptional communication, negotiation, and interpersonal abilities.
- Experience in user feedback analysis and methodologies for continuous improvement.
- Flexibility and adaptability in a dynamic environment.
- Proficient problem-solving skills.
- Fluency in English is essential; proficiency in Spanish is advantageous.
What We Offer:
- Competitive Compensation: Flexible remuneration and benefits system, including options for restaurant and transportation cards, as well as tax savings for training.
- Equity Opportunities: Share options plan available after a defined period of employment.
Work-Life Balance:
- Remote-first approach or hybrid work model available.
- Flexible working hours to accommodate personal commitments.
- Paid time off aligned with your location.
- Additional paid holiday on your birthday or work anniversary.
Health and Wellbeing:
- Health insurance tailored to your location.
- Access to a mental wellness platform offering online psychological support and counseling.
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