Desktop Support Specialist

2 semanas atrás


Nova Lima, Minas Gerais, Brasil Tata Consultancy Services Tempo inteiro
About the Role

We are seeking a skilled Desktop Support Analyst to join our team at Tata Consultancy Services. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our employees.

Key Responsibilities
  • Manage and resolve technical issues related to desktops, laptops, and mobile devices
  • Provide excellent customer service and support to employees
  • Collaborate with other teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • Minimum 4-5 years of experience in PC and/or mobile telephony support
  • Good knowledge of Network and Server Administration
  • Hands-on experience with mounting and unmounting devices
  • Good knowledge of Windows OS (Windows 10) & MS Office
  • Good knowledge of hardware (HP, DELL, Lenovo)
  • Excellent customer service, interpersonal, communication, and team collaboration skills
  • Good knowledge of German/English (written and oral)
  • Quick learner, punctual, and interested in the progress of IT
What We Offer
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform
About Tata Consultancy Services

Tata Consultancy Services is a leading IT services company that promotes an inclusive culture, working for equity and social responsibility. We believe in building a TCS that respects individuality and offers opportunities for growth and development.


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