Senior ServiceNow Administrator
Há 1 mês
Come and be part of one of the biggest IT Services companies in the world, where you can expand your ideas, contribute to our success, and grow in a collaborative environment.
Job SummaryWe are looking for a Senior ServiceNow Admin who wants to learn and transform their career. As a key member of our team, you will be responsible for coordinating with users, providing resolution and RCA for incidents, processing requests, and working on ServiceNow release management activities.
Key Responsibilities- Coordinate with users reporting issues related to ServiceNow
- Provide resolution and RCA for incidents
- Process requests related to ServiceNow
- Work on ServiceNow release management activities
- Monitor ServiceNow integration jobs and troubleshoot and fix any issues reported
- Experience in ServiceNow integrations
- Certified System Administrator
- CSM, HRSD, WSD, and general ServiceNow administrative tasks
- Advanced English
- Certified Application Developer
- Knowledge and working experience on Javascript, Client and Server-side scripting – Business rules, Script Includes, UI Actions, UI Policies, Data Policies – all scripted aspects of ServiceNow system
- Knowledge and working experience of UI interfaces within ServiceNow – Service Portal, CMS, Native – UI pages, UI Macros, CSS, HTML, Angular JS
- Benefits – Brazil: insurance, plan, insurance, vouchers, voucher, assistance, Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates with SESC of Certifications
- TCS Learning Portal – Online courses and live training
- Experience opportunity
- Partnership with Universities and Language Schools
- Your Buddy – By referring people you become eligible to receive a bonus for each hire
- Gems – Recognition for performance – Free Mentoring Career Platform
At Tata Consultancy Services, we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer #Buildingonbelief
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