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Community Engagement Specialist
2 meses atrás
We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a key member of our community team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our members.
Key Responsibilities- Provide exceptional customer service to our members, responding to their needs and resolving any issues in a timely and professional manner.
- Build strong relationships with our members, understanding their business needs and providing tailored solutions to support their success.
- Work closely with our sales team to identify new business opportunities and promote our services to potential customers.
- Contribute to the development and implementation of community programs and events, designed to foster a sense of community and drive business growth.
- Collaborate with our operations team to ensure the smooth day-to-day running of our centers, including managing inventory, maintaining facilities, and resolving any technical issues.
- 1+ years of customer-facing experience, preferably in a business-to-business environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven problem-solving skills, with the ability to think creatively and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and managing competing demands.
- Basic IT skills, including proficiency in Microsoft Office and other business software.
- A competitive total compensation package, including a salary, benefits, and bonus scheme.
- A bright and inspiring work environment, with opportunities for professional development and career growth.
- A professional workplace community, with a focus on work-life balance and employee well-being.
