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Junior Salesforce Administrator
2 meses atrás
About the Role
In this exciting opportunity as a Junior Salesforce Administrator, you will be part of a dynamic team that helps re-invent the way knowledge professionals work. As a key member of our team, you will be responsible for:
- Assisting in the elicitation and documentation of business requirements, ensuring that our clients receive the best possible solutions.
- Outlining improvements and revisions for low complexity or standard business processes, working closely with more experienced colleagues to deliver high-quality results.
- Translating basic or low complexity business requirements into technical solutions, leveraging your knowledge of Salesforce to drive business growth.
- Maintaining strong relationships with stakeholders, ensuring that their needs are met and exceeded.
- Using a structured requirements process to assess near-term needs, providing valuable insights to inform business decisions.
- Adhering to metrics to ensure customer satisfaction, driving continuous improvement and excellence in our services.
- Liaising between business and technology teams to ensure seamless change management and communication of change to the team, for low complexity projects.
- Implementing improvements to process or product as directed by management, staying up-to-date with the latest Salesforce best practices.
- Developing a basic awareness and understanding of Thomson Reuters technologies, products, and services, including a basic understanding of how technical solutions impact the business.
About You
You're a fit for the role of Junior Salesforce Administrator if you:
- Have a Salesforce certification, demonstrating your expertise in the platform.
- Have experience with migration between ORGs and Salesforce, showcasing your ability to drive business growth.
- Have advanced English skills, ensuring effective communication with clients and stakeholders.
- Have knowledge of Zuora, a plus in this role, but not required.
What We Offer
As a member of our team, you will enjoy a range of benefits, including:
- A hybrid work model, offering flexibility and work-life balance.
- A comprehensive wellbeing program, providing access to mental and physical health resources.
- A flexible benefits package, including meal vouchers or reimbursement, flexible holidays, and two mental health days per year.
- Opportunities for professional growth and development, including access to LinkedIn Learning and internal talent marketplace.
- A commitment to diversity, equity, and inclusion, creating a workplace that celebrates individuality and promotes equal opportunities.
- A chance to work on impactful projects, driving business growth and making a difference in the world.
About Thomson Reuters
We are a global business, powered by the talents of 26,000 employees across more than 70 countries. We are committed to creating a more transparent, just, and inclusive future, and we believe that our diversity of culture and thought is key to delivering on our goals. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer, providing a drug-free workplace and making reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs.
