Career Advancement Support Specialist
Há 2 dias
We provide opportunities for university students to gain professional experience and develop their skills.
About the Global Internship Program:
This internship program is designed to support students in finding purpose in their careers.
Key Responsibilities:- Act as a central point of contact for resolving customer incidents globally
- Support consultants in effective issue resolution and internal communication
- Identify process gaps to ensure consistent and reliable processing of critical customer incidents
- Ensure transparency to our customers and internal stakeholders into any associated action plans for resolution toward critical customer incidents
- Provide feedback for future process improvement
- Participate in internal projects driven by business requirements
- Excellent communication skills in Portuguese and English
- Undergraduate students in technology, business or equivalent work experience in related field preferred
- Fundamental knowledge in one business/technology area
- Basic experience working with IT and standard software (MS Office,...)
- Customer focus and communication skills (oral/written)
- Problem solving/analytical skills
- Flexible approach to working in teams as well as environment
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