Cloud Infrastructure Expert

This is a Site Reliability Consultant role that requires expertise in ensuring operational efficiency, availability and visibility of customer infrastructure.

The ideal candidate will have experience working with Google and AWS Clouds, scripting and automation of administrative tasks using Python and Scala, solid understanding of microservices architecture and container technologies including Kubernetes, Docker and lxc.

Solid understanding of software development lifecycles and best practices from an infrastructure point of view is also required. Comprehensive systems hardware and network troubleshooting experience is necessary for this role.

The successful applicant will be able to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud.

• Operate, maintain and administer solutions contributing to customer infrastructure's operational efficiency, availability and visibility.
• Planning maintenance activity, design documentation and standard procedures.
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management).
• Observe and provide feedback on the current state of the client's infrastructure and identify opportunities to improve resiliency, reduce incident occurrence and automate repetitive administrative and operational tasks.
• Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules.
• Gather and document information about client environments through audit activities and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients and drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.

• Experience working with Google and AWS Clouds (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks, etc).
• Scripting and automation of administrative tasks using Python and Scala.
• Solid understanding of microservices architecture and container technologies (Kubernetes, Docker, lxc, etc).
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc).
• Understanding the end-to-end operations of a 'Business System' vs components.
• Comprehensive systems hardware and network troubleshooting experience.
• Common Linux distribution platform installation, configuration, performance tuning and cloud migration.
• TCP/IP networking, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc).
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc).
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud.
• Administration of web servers and supporting technologies, including network load balancers.
• Experience with the design, development and deployment of Puppet.
• System and application error investigation, troubleshooting of access/availability issues including deep multi-system root cause analysis.
• Experience managing networking devices, such as switches and firewalls from a variety of vendors.
• Solid understanding of DevOps tools, processes and culture.
• Ability to pick up new technologies quickly.
• Ability to provide accurate work scheduling and task estimations for work delivery.

• Competitive total rewards package.
• Flexibly work remotely from your home.
• Collaborate with some of the best and brightest in the industry.
• Hone your skills or learn new ones with our substantial training allowance.
• Participate in professional development days, attend training, become certified, whatever you like.
• We give you all the equipment you need to work from home including a laptop with your choice of OS.
• An annual budget to personalize your work environment.
• A generous amount of paid vacation and sick days.
• A day off to volunteer for your favorite charity.

We are building a next-generation Site Reliability Engineering team.

The successful applicant will need to fulfill the requirements necessary to obtain a background check.

Accommodations are available upon request for candidates taking part in any aspect of the selection process.