Loyalty Operations Delivery Manager, Pacific
2 semanas atrás
Accor Hotels is a world leader in the hotel industry, present in 110 countries with over 5,000 hotels and 10,000 restaurants and bars.
The group has a diversified hotel ecosystem, combining luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, and concierge services.
We are seeking a skilled Loyalty Operations Delivery Manager to join our team in the Pacific region. The successful candidate will be responsible for delivering loyalty operations across the region, ensuring seamless customer experiences and driving business growth.
Key Responsibilities:
- Develop and implement loyalty operations strategies to drive customer engagement and retention
- Collaborate with cross-functional teams to ensure seamless customer experiences
- Monitor and analyze customer feedback to inform business decisions
- Identify opportunities for business growth and develop plans to capitalize on them
Requirements:
- Proven experience in loyalty operations or a related field
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
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