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Senior Solution Architect, Business Innovation
2 semanas atrás
Job Title: Senior Implementation Analyst, Service
About the RoleWe are seeking a skilled and motivated Senior Implementation Analyst to join our team. As a key member of our implementation team, you will be responsible for providing creative solutions to customer application needs, working closely with clients to deliver high-quality results.
Responsibilities- Customer Engagement: Develop strong relationships with clients to understand their business needs and provide tailored solutions.
- Solution Development: Collaborate with cross-functional teams to design and implement effective solutions that meet customer requirements.
- Process Improvement: Analyze existing processes and identify opportunities for improvement, implementing changes to enhance efficiency and productivity.
- Documentation: Maintain accurate and up-to-date documentation of support activities, ensuring knowledge is shared across the team.
- Team Collaboration: Regularly interact with solution development, global team support, and product ownership teams to investigate problems, discuss design issues, and provide customer feedback.
- Technical Expertise: Strong understanding of system and tool capabilities, with experience in automation and customization.
- Business Acumen: Familiarity with database administration (Oracle, MSSQL) and ability to analyze complex data sets.
- Communication: Excellent written and verbal communication skills, with ability to develop clear and concise reports.
- Language Skills: Proficiency in English language, with Spanish a plus.
We offer a dynamic and inclusive work environment, with opportunities for growth and development. Our team is committed to creating an environment that supports diversity, equity, and inclusion.
About UsWe are a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. Our Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities.
