City Operations Manager

2 semanas atrás


Fortaleza, Ceará, Brasil Whoosh Tempo inteiro

Job Summary:

We are seeking a highly skilled and dynamic City Operations Manager to join our team at Whoosh Brasil. As a key member of our operations team, you will be responsible for managing the daily operations of our electric scooter sharing service in Fortaleza, Brazil.

Key Responsibilities:

  • Fleet Management: Oversee the management of our electric scooter fleet, including maintenance, logistics, and repair.
  • Service Center Management: Manage the service center, including the repair, maintenance, and charging of electric scooters.
  • Team Management: Recruit, train, and manage personnel for the service center, including drivers, mechanics, and coordinators.
  • Operational Efficiency: Implement and improve processes to ensure operational efficiency and productivity.
  • Performance Monitoring: Monitor key performance indicators and implement strategies to achieve targets.
  • Stakeholder Management: Coordinate with authorities, administration, and police to resolve any operational issues.
  • Supply Chain Management: Build and maintain relationships with suppliers and manage spare parts inventory.

Requirements:

  • Fluent English: Fluency in English is mandatory.
  • Operations Experience: Proven experience in logistics or operations management.
  • Problem-Solving Skills: Strong multitasking skills, hands-on experience, and ability to work in a fast-paced, dynamic environment.
  • Leadership Skills: Excellent problem-solving and analytical skills, ability to work independently and as part of a team.
  • Adaptability: Flexibility to adapt to changing priorities and responsibilities.
  • Leadership Abilities: Excellent leadership and team management abilities.
  • Service Center Experience: Experience in managing service centers is a plus.
  • Market Knowledge: Knowledge of the B2C market and customer service best practices.

What We Offer:

  • Opportunity to Join a Startup: Opportunity to be part of an innovative startup with a mission to transform urban transportation.
  • Collaborative Environment: A collaborative and supportive work environment.
  • Competitive Salary: Competitive salary.
  • Growth Opportunities: Growth and development opportunities within the company.


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