Bentley Products Expert

Há 2 dias

São Paulo, São Paulo, Brasil beBeeAdministrator Tempo inteiro R$1.500.000 - R$2.400.000
Job Title

Bentley Products Administrator - A Challenging Role with Excellent Opportunities

  • A well-established company is seeking a highly skilled Bentley Products Administrator to join their team.
Job Description

We are looking for an experienced Bentley Products Administrator who can work closely with our stakeholders to provide top-notch support and administration services.

The successful candidate will be responsible for analyzing work assignments, responding to customer queries, and coordinating support activities.

This role requires excellent communication skills, both written and verbal, as well as strong analytical and problem-solving abilities.

You will work closely with our SMEs and key users to understand their requirements and issues, and coordinate follow-ups with product vendors as needed.

Required Skills and Qualifications
  • Fluent English language skills
  • Good knowledge of ITIL processes (Incident Management, Change Management, Problem Management, Knowledge Management, CMDB, CI, SLA)
  • Hands-on experience with installation and upgrading of CAD, CAE, and other applications
  • Good knowledge in Bentley product Support knowledge, App installation, License Administration, L2 Support, Communication Skills
  • Hands-on experience in license Administration of various COTS applications like Bentley, Projectwise, Microstation
Benefits
  • Excellent opportunities for professional growth and development
  • Friendly and supportive work environment
  • Competitive salary package
Others
  • Leadership and mentoring capacities
  • Good organizational, written, and oral communication skills
  • Creation of license usage & denial reports and budget allocation reports periodically
  • Working with different stack holders (like network team, AD team, SCCM team, Security Team and End user computing Team) to resolve application installation, deployment, and license issues

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