
Professional Client Services Manager
Há 5 dias
As a key leader in client care delivery, you will oversee a team of dedicated clinicians to provide exceptional patient services. You will manage a caseload of clients, collaborate with an interdisciplinary team, train and onboard new hires, and coordinate referrals.
Location and Travel Requirements: This role includes field days (for staff supervision) and office days. Administrative tasks on field days can generally be completed off-site unless office presence is needed for operational reasons.
Key Responsibilities- Supervise and support direct care staff to ensure compliance with policies and regulations.
- Manage client caseloads, develop personalized treatment plans, and coordinate care with external providers.
- Conduct comprehensive assessments and supervisory visits, documenting care plans in line with agency standards.
- Lead orientation, training, and competency verification for new hires.
- Act as a liaison among staff, community, and healthcare providers to ensure seamless communication.
- Provide in-field supervision and real-time guidance to clinicians.
- Participate in quality assurance, performance improvement, and staff development initiatives.
- Support on-call operations, ensuring timely follow-up and accurate documentation.
- Registered Nurse required
- Degree from an accredited school of nursing
- Home health or pediatric experience preferred
In addition to our competitive pay and benefits package, we offer a supportive culture rooted in our values of compassion, advocacy, love, outreach, and speed. At our organization, you'll have the opportunity to make a meaningful impact while working with dedicated colleagues.
- Competitive Pay
- Paid Time Off
- Medical, Dental, & Vision Plans
- HSA/FSA
- Mental Wellness Benefits
- 401K
- Discounts on Pet, Home, and Auto Insurance
- And more
We consider applicants without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Medical Practices
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