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We are seeking a dynamic Logistics Operations Manager to oversee the efficient management of our outbound processes and delivery preparations.
This role involves leading a team of warehouse associates and delivery personnel, ensuring seamless performance and productivity across our Fulfillment Center (FC) and Delivery Station (DS) operations.
- Manage team performance, provide training, and address team member needs to optimize operational efficiency.
- Collaborate with other Area Managers to balance labor and ensure effective operations.
Responsibilities include:
- Reviewing work forecasts and setting productivity targets to meet overall business objectives.
- Overseeing the outbound process from order fulfillment to last-mile delivery preparation.
- Monitoring and improving key performance indicators (KPIs) such as On-Time Dispatch and First Day Delivery Success.
Additionally, this role involves:
- Implementing and supporting all safety programs and ensuring compliance with Occupational Safety and Health Administration (OSHA) regulations.
- Maintaining a safe working environment for all associates in both FC and DS areas.
The ideal candidate will possess:
- A Bachelor's degree or equivalent.
- Work experience in employee and performance management.
- Knowledge of Kaizen and Lean methodology techniques.
- Advanced Microsoft Excel skills, including pivot tables, macros, and data links.
As a Logistics Operations Manager, you will play a critical role in driving operational excellence and ensuring the success of our logistics network.
Join us in shaping the future of logistics and take your career to the next level.
