Product Operations Analyst

2 semanas atrás


São Paulo, São Paulo, Brasil Didi Global Tempo inteiro
Job Title: Product Operations Analyst

About the Role:

We are seeking a highly skilled Product Operations Analyst to join our team at Didi Global. As a Product Operations Analyst, you will play a critical role in facilitating the easy communication and sharing of resources and data between departments. Your mission will be to act as a focal point in projects related to new features for the app, working directly with the product and business teams to create the features that best help us in optimizing business metrics.

Key Responsibilities:

- Analyze engagement campaigns for drivers and passengers in the app with the operations team
- Align all points related to new releases with other areas (Marketing, Legal, Operations, Product, Research, Safety, others)
- Analyze the impacts of the tests on the Marketplace metrics and assist the teams in decision making
- Organize all project information and transparently communicate developments and results to other teams in the company
- Help the teams to check the problems (bugs) in the features under the scope of the team
- Create SQL queries to help analyze the impact of features on business metrics

Requirements:

- Studying a course related to Business Administration, Economics, Computing, Engineering, Data Science, Mathematics, Statistics with expected graduation between Dec/2025 and Dec/2026
- Soft Skills: Communication, Analytical Thinking, Teamwork, Problem-solving, Adaptability, Organization and Attention to Detail
- Hard Skills: SQL (preferred) and MS Office (preferred)
- Spoken Languages: Advanced English (required)

About Us:

Didi Global is a world-leading mobility technology platform. We believe in people who transform their paths through technology. Our journey is in the smile of every talented person who brings revolution to the world from Brazil. We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. We are data-driven, believing in making informed decisions. We believe in Win-win Collaboration, Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. We believe in integrity, being people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. We believe in Diversity and Inclusion, Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.
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