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Clinical Solutions Expert
3 semanas atrás
Our team is seeking a dedicated professional to fill the role of Clinical Solutions Expert. This individual will be responsible for driving the implementation and support of our Clinical Decisions products, working closely with sales, marketing, product management, editorial and other internal teams to develop effective approaches to meet customer needs.
Responsibilities:- Develop and maintain project plans that align with customer requirements and priorities.
- Coordinate the execution of project tasks and activities to ensure product awareness and adoption.
- Communicate customer feedback to product management teams and monitor/escalate product issues when necessary.
- Identify cross-sell/up-sell opportunities for sales teams.
The ideal candidate will have direct healthcare experience, preferably in a project manager, customer success or IT role. They will possess strong analytical, technical, and creative problem-solving skills, as well as excellent oral and written communication skills.
Requirements:- Bachelor's Degree (BA or BS), preferably in Healthcare or IT related field.
- 5+ years of experience in a customer-facing role.
- 5+ years of project management experience, including presentation experience.
This is an exciting opportunity to join our team and contribute to the success of our customers.
