Safety and Security Incident Manager
Há 3 dias
About the Opportunity:
This role involves overseeing critical safety and security incidents across assigned regions, documenting events accurately, and coordinating responses with legal, operations, and leadership teams.
Main Responsibilities:
- Oversee critical safety and security incidents across assigned regions
- Document events with accuracy and coordinate responses with legal, operations, and leadership teams
- Act as an escalation point for complex or high-severity cases
- Monitor local safety risks and trends in mobility, public security, and infrastructure
- Provide actionable guidance to local operations on incident prevention, courier safety, and area-specific threats
- Build and maintain effective working relationships with public safety agencies, traffic authorities, criminal investigation units, and labor unions
- Facilitate communications with external entities to resolve incidents or enable business continuity
- Assist regional teams in executing safe logistics operations, especially during high-risk deployments or local activations
- Provide safety planning support for new projects or regional expansions
- Promote a culture of safety and accountability across teams and field staff
- Coordinate internal safety campaigns, training sessions, and procedural briefings
- Analyze incident patterns and propose data-driven prevention strategies
- Create and maintain risk dashboards and contribute to the continuous improvement of internal safety protocols
- Conduct scheduled and ad hoc site visits to ensure adherence to safety protocols
Requirements:
- Prior experience in field operations, incident management, law enforcement, corporate security, or related risk areas
- Strong interpersonal and communication skills, especially under pressure
- Experience dealing with public institutions and emergency services
- Solid understanding of Brazilian regulatory and safety frameworks
- Willingness to work in rotational shifts or on-call as part of a 24/7 operational coverage
- Demonstrated ability to adapt to high-stress environments and rapidly changing situations
- Fluency in Portuguese. English is an asset
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