Quality Control Process Specialist

Há 3 dias


São Paulo, São Paulo, Brasil Amazon Tempo inteiro

About Amazon Customer Excellence System (ACES)

Amazon's ACES team is a group of highly skilled professionals responsible for ensuring the quality, productivity, and efficiency of our operations. We strive to continuously improve our processes and adopt new technologies to stay ahead in the industry.

A Day in the Life

You will work closely with various teams within Amazon Logistics (AMZL) to identify areas for improvement and implement changes that drive results. Some of these teams include Station Ops, Last Mile team/Delivery Service Providers (DSP), Learning, Finance, and HR.

Main Responsibilities

  • Be the Subject Matter Expert (SME) on all operational processes
  • Lead process integration efforts at Delivery Stations (DS)
  • Implement Continuous Improvement initiatives using Lean Six Sigma tools like Kaizens, Root Cause Analysis, etc.
  • Owning and managing change on a granular level
  • Perform audits to ensure continuous SOP adoption and eliminate defects and deviations

Requirements and Qualifications

  • Bachelor's Degree
  • Lean Six Sigma certification
  • Experience in complex operational and process improvement projects
  • Data-oriented approach, using KPIs to measure performance
  • Fluent Portuguese and advanced English skills

About the Role

This role offers an estimated annual salary of $120,000-$150,000 based on experience. As a Quality Control Process Specialist at Amazon, you will have the opportunity to work with cutting-edge technologies and contribute to the success of our operations.

We Are Amazon

Amazon is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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