Amazon Connect Systems Engineer
Há 4 dias
We are seeking a highly skilled Amazon Connect Systems Engineer to join our team at Ittconnect. As a key member of our team, you will be responsible for designing, implementing, and maintaining complex contact center solutions using Amazon Connect.
Key Responsibilities- Design and Implementation: Collaborate with senior engineers to design and implement contact flow routing using speech recognition, queues, routing profiles, and users.
- System Administration: Monitor and test application performance, identify potential bottlenecks, and work with developers to implement fixes.
- Security and Compliance: Maintain security, backup, and redundancy strategies as defined by senior staff.
- Cloud Expertise: Strong working knowledge of AWS services, including AWS console, Amazon Connect, Lex, Lambda, DynamoDB, CloudFront, Cognito, and CloudWatch.
- Agile Methodology: Strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies.
- Production Support: Manage and monitor all installed systems and infrastructure, troubleshoot issues, and suggest solutions.
- Systems Design and Consultation: Deepen comprehension of underlying infrastructure components, train on dependencies, and assess contact center technologies.
- 10+ years of IT experience
- MUST be fluent in English
- MUST have experience with Amazon Connect
- MUST have experience with building complex call flows for large corporations
- Strong working knowledge of AWS services
- Agile methodology experience
- Production support experience
We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.
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Curitiba, Paraná, Brasil Siemens Infraestrutura e Industria Ltda. Tempo inteiroJob DescriptionJob Summary: We are seeking a highly skilled Electrical Power Systems Engineer or Computer Systems Specialist to join our team at Siemens Infraestrutura e Industria Ltda. as a Software Developer for Energy Management Systems.Key Responsibilities:Develop, implement, and perform complex technical assignments related to Electricity Management...
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Curitiba, Paraná, Brasil Siemens Infraestrutura e Industria Ltda. Tempo inteiroJob SummaryWe are seeking a highly skilled Electrical Power Systems Engineer, Computer Systems Developer, or Software Solutions Specialist to join our team at Siemens Infraestrutura e Indústria Ltda. in Curitiba, Brazil. As a key member of our Smart Infrastructure team, you will be responsible for developing, implementing, and performing complex technical...
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Junior Integration Services Engineer
2 semanas atrás
Curitiba, Paraná, Brasil Infobip Group Tempo inteiroPosition: Junior Integration Services EngineerLocation: Curitiba (Brazil) Remote Type: Hybrid Time Type: Full timeAbout Us: At Infobip, we aspire to innovate and push the boundaries of technology. Our commitment to creativity, teamwork, and excellence has driven us to become a leader in global communications.Role Overview: The Junior Integration...
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Associate Integration Services Engineer
Há 4 dias
Curitiba, Paraná, Brasil Infobip Group Tempo inteiroAbout the RoleThe Associate Integration Services Engineer is an entry-level technical position within Infobip Integrations Engineering. This role works under the supervision of a mentor and senior team members, focusing on learning how to design, develop, and integrate custom solutions for customers and Infobip products.Key ResponsibilitiesAssist the team in...
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Site Reliability Engineer
1 semana atrás
Curitiba, Paraná, Brasil Wipro Tempo inteiroJob Description:Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our team at Wipro. As a Site Reliability Engineer, you will be responsible for ensuring the dependability of our firm's most critical system applications.Key Responsibilities:System Health Monitoring: Ensure a holistic view is...
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Curitiba, Paraná, Brasil Wipro Tempo inteiroJob Description:Job Title: Site Reliability EngineerJob Summary:We are seeking a highly skilled Site Reliability Engineer to join our team at Wipro. As a Site Reliability Engineer, you will be responsible for ensuring the dependability of our firm's most critical system applications.Key Responsibilities:System Health Monitoring: Ensure a holistic view is...
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Curitiba, Paraná, Brasil Wipro Tempo inteiroAbout WiproWe are a leading global technology services company, present in over 69 countries with a team of over 220,000 employees working across six continents. We are a technological partner to the largest companies in the world, serving over 1500 customers through a comprehensive portfolio of services.Job DescriptionAs a Site Reliability Engineer at...
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Curitiba, Paraná, Brasil Wipro Tempo inteiroAbout the Role:We are seeking a highly skilled Site Reliability Engineer to join our team at Wipro. As a key member of our engineering team, you will be responsible for ensuring the dependability of our firm's most critical system applications.Key Responsibilities:Ensure a holistic view is taken of our system applications' overall healthSolve problems...