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Solution Architect

2 meses atrás

São Paulo, São Paulo, Brasil Acronis Tempo inteiro

Key Responsibilities

  • Develop and maintain in-depth knowledge of Acronis products and services, as well as the competitive landscape.
  • Build and develop relationships with key stakeholders and influencers within prospective accounts, focusing on continuous discovery, gap analysis, and new opportunity development.
  • Analyze prospective partner and customer technical and business requirements, including go-to-market strategy, security, audit, retention, and other policies associated with data protection or transfer.
  • Develop business proposals outlining Acronis solutions to identified business, regulatory, and internal policies and requirements, and develop responses to RFIs and RFPs.
  • Participate in onsite and remote meetings and events with prospective customers and partners as Acronis technology senior expert, conduct demos, and pitch Acronis products and technologies throughout the sales cycle.
  • Deliver presentations to customers, partners, and public audiences on Acronis' technology and solutions, positioning compelling solutions targeted at solving the customer's business problems and acting as a technical advisor to the customer.
  • Facilitate and manage customer evaluations and proof-of-concept activities for Acronis' solutions, perform technical issues troubleshooting, and drive issue resolution during the pre-sale process.
  • Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.

Requirements

  • 2+ years of experience as a Pre-Sales Engineer supporting sales and designing customer solutions.
  • Experience ideally based around SaaS, Security, Cloud, or Hosting Services. Experience with storage and/or backup software and hardware would be considered an advantage.
  • Technical knowledge should include working knowledge of many of the following: IT Storage software and computing architectures, including experience in storage and storage infrastructure, networks, operating systems, and applications.
  • IT Security concepts and fundamentals and/or experience with IT system administration or network administration: DLP – Data Loss Prevention, EDR – Endpoint Detection and Response, SIEM – Security Information Event Management, IDS/IPS – Intrusion Detection/Prevention systems, Firewall, Penetration Testing, Compliance, Antispam, Encryption, Web Security, URL filtering.
  • Self-motivated, customer-oriented, resourceful, and enthusiastic, showing an intense entrepreneurial mindset.
  • A good listener, creative, intuitive, and has the ability to resolve problems in potentially stressful situations, eager to do more and help out, views challenging situations as opportunities.
  • Confident and assertive professional, acting as an independent but also capable of working effectively within a diverse and collaborative team.
  • Display effective management of time and resources with strong project management skills.
  • Articulate, persuasive, and polished oral and written communicator, able to effectively discuss and negotiate around technical issues, leveraging exceptional presentation skills.
  • Ability to absorb specialized knowledge quickly and develop new skills.
  • Ability to translate customer business requirements into technical solutions which deliver genuine benefits back to the business.
  • Fluent English.