Digital Customer Experience Manager

About the Role:We are seeking a highly skilled Customer Experience Manager to join our team at PepsiCo. As a key member of our customer experience structure, you will be responsible for protecting our brand image through our online tools, offering a great service level and customer satisfaction.Key Responsibilities:Manage and execute Brazil's Customer...

**About the Role**At Uber, we're looking for a skilled Customer Experience Project Manager to join our team. As the guardian of the customer experience, you'll be responsible for ensuring every aspect of our customer support processes are designed with our customers in mind.We're seeking a fierce customer advocate who is extremely data-driven, a great...

Job OverviewWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our customer experience organization, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.

Role SummaryThe SAP Enterprise Cloud Services organization is responsible for providing cloud-hosted infrastructure and application management services to SAP customers worldwide. We are seeking a Digital Customer Engagement Manager to oversee the customer lifecycle from contract signing to renewal support. The successful candidate will be responsible for...

About the RoleThe Digital Customer Engagement Manager is responsible for managing customer relationships and delivering high-quality cloud services to SAP customers. This includes overseeing the customer lifecycle, from contract signing to service delivery, and ensuring customer satisfaction through issue mitigation and escalation management.Key...

Role OverviewThe Customer Loyalty Specialist plays a crucial role in ensuring our customers are satisfied and their interactions with our brand are seamless and positive. This involves managing system administration tasks, conducting customer loyalty activities, and supporting the Customer Interaction Center (CIC) management to enhance experiences.Key...

About the RoleThe Digital Customer Engagement Manager will be responsible for delivering end-to-end customer engagement and contractual agreement services for SAP Cloud Customers of SAP Enterprise Cloud Services.The successful candidate will oversee the customer lifecycle from contract signing to renewal, ensuring seamless service delivery and customer...

About UsEscalada is a leading provider of customer experience solutions, dedicated to delivering exceptional service to our clients.Job DescriptionThe Customer Experience Solutions Manager will be responsible for leading initiatives to map customer journeys and identify opportunities to improve the customer experience. This role requires strong communication...

As a Customer Experience Manager at Zendesk, you will be responsible for creating a solid project plan aligned with business and technical requirements. You will ensure that deliverables are completed on schedule and outcomes are achieved as agreed.Key responsibilities include:Managing leadership level client communication, project governance, and...

At Blueground, we're passionate about delivering exceptional customer experiences that make our guests feel at home. As our Ongoing Operations Lead, you'll play a critical role in ensuring our customers receive the highest levels of satisfaction, retention, and loyalty.Key Responsibilities:Develop and execute a customer experience strategy for ongoing...

We are seeking a dedicated and proactive Customer Experience Manager to join our team at Pro Coffee Gear, a rapidly expanding e-commerce company.**Key Responsibilities:**Create accurate quotes and invoices through Shopify, QuickBooks, and other sales channels, ensuring timely delivery.Handle client queries about equipment, coordinate professional...

About PepsicoPepsiCo is a leading global food and beverage company, with iconic brands consumed more than a billion times a day in over 200 countries. In Brazil since 1953, the company has recognized brands such as QUAKER, TODDY, TODDYNHO, ELMA CHIPS, RUFFLES, DORITOS, EQLIBRI, GATORADE, KERO COCO, H2OH, PEPSI among others.Our CultureA career at Pepsico...

SAP Enterprise Cloud Services - Digital Customer Engagement ManagerBecome a key player in our SAP Enterprise Cloud Services team as a Digital Customer Engagement Manager. In this role, you will be responsible for delivering exceptional customer experiences and ensuring seamless service delivery for our cloud customers.About the RoleThe Digital Customer...

About NPS PrismNPS Prism, a leading cloud-based CX benchmarking platform, is seeking a talented Customer Experience Insights Manager to join our team.Key ResponsibilitiesAnalyze large datasets to drive CX insights and narrative development for clients.Develop compelling CX insights and materials to showcase the value of Prism.Own strategic relationships with...

Client Success Manager Job DescriptionAt Argus Media, we're seeking an experienced Client Success Manager to join our team. As a key member of our client-facing team, you'll be responsible for ensuring our clients are fully aware of the content they've licensed and understand how to access it.Key Responsibilities:Provide comprehensive client support,...

At Blueground, we strive to provide our guests with a seamless and efficient experience. To achieve this, we need a skilled professional to manage and optimize the customer journey during the check-in phase of the rental process.This role requires a passion for technology, automation, and data analysis to enhance efficiency and customer satisfaction. The...

Campaign Manager Role OverviewThe Campaign Manager will play a critical role in driving the success of our CRM marketing campaigns by overseeing and participating in the end-to-end execution of campaigns in Salesforce Marketing Cloud. This involves collaborating with cross-functional teams to deliver high-quality consumer experiences. Key responsibilities...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our Spanish Speaking LATAM team in Sao Paulo. As a key member of our CX team, you will be responsible for driving operational excellence and delivering exceptional customer experiences across our México, Argentina, and Chile operations.Key ResponsibilitiesProcess Optimization:...

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter.Department OverviewThe Commercial Markets department is responsible for delivering and maintaining all Managed Services to current customers. As a key member of our team, the Associated Customer Support Manager (ACSM) plays a crucial role in...

About the RoleSAP is seeking a skilled Digital Customer Engagement Manager to oversee the customer lifecycle from contract signing to renewal support. This role is responsible for end-to-end customer engagement and delivery of contractual agreements and services for SAP Cloud Customers of SAP Enterprise Cloud Services, focusing on SAP S/4HANA, private cloud...