Senior Network Support Specialist

Há 1 mês


Recife, Pernambuco, Brasil Tech Domain Tempo inteiro

Job Title: Senior Network Support Specialist

Job Summary:
Tech Domain is seeking a skilled Senior Network Support Specialist to provide on-site IT and network support to our clients. The ideal candidate will have expertise in system desktop administration, customer service, and technical troubleshooting.

Responsibilities:
Provide L1 & L2 IT/networking support, including desktop support and server/rack hardware installation and replacement.
Offer on-site assistance, including console access to routers, switches, and firewalls.
Troubleshoot technical issues with various operating systems, including iOS, Android, Windows, and Blackberry devices.

Requirements:
Expertise in system desktop administration, customer service, and incident/change/release management.
Proficient in IT infrastructure library and Windows server administration.
Basic understanding of DHCP, DNS, IP addressing, and subnetting.

Working Conditions:
Part-time position with flexible hours.
Competitive hourly rate of R$80.00 - R$170.00 per hour.



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