Key Account Development Specialist

1 semana atrás

Santo André, São Paulo, Brasil beBeeRelationship Tempo inteiro R$2.500 - R$4.500
Customer Relationship Specialist

As a key member of our team, you will be responsible for identifying customer needs and providing tailored solutions to enhance their satisfaction, loyalty, and financial well-being.

  • Job Responsibilities:
  • Identify customer needs and provide proactive sales/service efforts to match them with the appropriate bank products and services.
  • Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
  • Deliver exceptional customer experience that follows our service standards.
  • Continually safeguard the bank's assets and security of the working environment while processing transactions accurately.
  • Balances cash drawer daily for both the cash totals and to ensure appropriate documents have been executed.
  • Achieve sales and referral goals quarterly while providing excellent customer service and utilizing opportunities to transform service into sales.
  • Making outreach calls to customers and/or prospects.
  • Requirements:
  • High school diploma or GED
  • One year of sales or customer service experience (in lieu of experience, Bachelor's degree is acceptable)
  • Able to use basic math concepts and can handle routine transactions and close out the cash drawer
  • Exceptional customer service skills with the ability to learn and communicate our products
  • Pass appropriate assessment tests related to customer service and math skills
  • Able to meet sales goals in a retail environment

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