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Portuguese VRI/OPI Interpreter
2 meses atrás
We are seeking a skilled Portuguese VRI/OPI Interpreter to join our team at Future Group. As a remote interpreter, you will play a crucial role in facilitating communication between non-English and English speakers during calls.
Responsibilities- Answer calls in a professional manner, adhering to the Interpreter's code of conduct.
- Take notes during calls and be prepared to provide accurate and complete interpretation.
- Be aware of industry-specific vocabulary, particularly in the healthcare and medical fields.
- Render all messages accurately and completely, without adding, omitting, or substituting.
- Provide exceptional customer service during interpreting sessions.
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
- Apply standards of practice and participate in internal professional training.
- Communicate and report to your team leader.
- Comply with dress code requirements for video remote interpreting.
- Fluent in source language (English) and Native in target language (Brazilian and European Portuguese).
- 1+ years of over the telephone interpretation experience in a well-known interpretation company.
- Good knowledge of medical terminology.
- Awareness in legal terminology is a plus.
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
- High school diploma in your native language.
- High emotional intelligence and tolerance to different cultures.
- High level of communication, listening, note-taking, and memory retention skills.
- A dedicated high-speed, private, and secured internet connection with a minimum download speed of 10 Mbps and upload speed of 3 Mbps.
- A wired internet connection via Ethernet Port (Wi-Fi is not allowed).
- A minimum Windows 10 operating system.
- A computer with a dual core, 2 GHZ processor, such as an Intel Core i5 or superior.
- A minimum of 8 GB RAM memory.
- A single device (computer or laptop) that can run the required systems.
- A noise-cancelling, wired headset with a built-in microphone.
Founded in 1994, Future Group has grown into one of the world's most trusted translation and localization expert houses across the globe. We have successfully established a global reputation for meeting our clients' requirements in the most beneficial and cost-effective way. With a high-tech translation memory software technology, ISO certification, and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market.
