Head of Collections

2 semanas atrás


Brasília, Distrito Federal, Brasil WHIZZ Tempo inteiro
Lead Our Collections Team at Whizz

We're seeking a seasoned professional to oversee our collections and repossession teams, ensuring compliance with company policies and achieving monthly targets. As Head of Collections, you'll develop and implement effective strategies to optimize collections and minimize overdue accounts.

Key Responsibilities:
  • Oversee daily operations of the collections and repossession teams
  • Develop and implement effective strategies to optimize collections
  • Conduct regular reviews of overdue accounts and prioritize collection efforts
  • Collaborate with other departments to resolve issues and ensure a seamless collections process
  • Ensure compliance with U.S. regulations and industry standards related to collections
Requirements:
  • 4+ years of experience in B2C collections, with at least 2 years in a leadership role
  • Fluent in English (C1-C2 level)
  • Familiarity with relevant US laws, regulations, and best practices in collections
  • Excellent leadership and team management skills
  • Proficiency with Microsoft Office, Google Workspace, and relevant collection software
What We Offer:
  • Competitive salary with performance bonuses
  • Opportunities for professional and career growth
  • Friendly and supportive team
  • Opportunity to work at an international level

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