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Hub Site Operations Manager

2 meses atrás

São Paulo, São Paulo, Brasil Shopee Tempo inteiro

About Shopee:

At Shopee, we believe that each team member is essential to our success, and that diversity of perspectives and experiences are crucial to drive our business and advance our purpose of making the world a better place.

We are a dynamic and innovative e-commerce company, committed to delivering exceptional customer experiences and driving growth in the region. Our teams operate in a fast-paced and agile environment, working together to achieve our goals and make a positive impact on the lives of millions.

Job Summary:

We are seeking a highly skilled and experienced Hub Site Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the effective operation of our logistics and supply chain functions.

Key Responsibilities:

  • Lead the team through the entire operation flow, evaluating the safety conditions of people and equipment involved, respecting safety and quality standards, ensuring excellence in the entire reverse logistics chain, and focusing on improving performance indicators.
  • Manage the team of logistics assistants and logistics analysts, ensuring they have the necessary resources and support to perform their duties effectively.
  • Monitor the operational flow of receiving, checking, labeling, separating, dispatching, returns, treatments, and supplies, identifying areas for improvement and implementing changes as needed.
  • Ensure the completion of internal and external controls by the team, maintaining high standards of quality and compliance.
  • Manage performance indicators for your area, developing immediate action plans for corrections and improvements.
  • Lead the team, providing direction and guidance to your subordinates, promoting engagement and interaction among team members.
  • Manage attendance and vacation records of your subordinates, ensuring that team members are aware of their responsibilities and expectations.
  • Ensure the execution of standard work as defined in operational work instructions and training received, maintaining high standards of quality and compliance.

Requirements:

  • Proven experience in logistics and supply chain management, with a strong understanding of operational processes and procedures.
  • Excellent leadership and management skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to work in a fast-paced and dynamic environment, with a strong focus on delivering results and meeting deadlines.

Benefits:

  • Medical and dental assistance, extending to dependents.
  • Partnership with Gympass and TotalPass.
  • Flexible Meal/Food Voucher.
  • Transportation Voucher, Mobility Voucher, or On-site Parking.
  • Flexible benefits.
  • Zenklub.
  • Annual discretionary bonus linked to performance.