Customer Success Engineer
Há 1 mês
pAt IDEMIA, we're committed to making the world a safer place through our cutting-edge identity technologies. As a Customer Success Engineer, you'll play a critical role in ensuring the application performance and availability of our services, working closely with other technical teams to deliver exceptional results./ppbKey Responsibilities/b/pulliAnalyze and resolve complex technical issues escalated by support teams within strict SLAs/liliCollaborate with cross-functional teams to design and implement corrective action plans and local workarounds/liliProvide expert input on product and customer-specific functionality, configuration, and usage/liliDocument ticket resolutions and ensure timely communication with customers/liliMaintain accurate and up-to-date support documentation/liliPerform on-site administration, preventive maintenance, and system upgrades/liliEnsure seamless integration with IT infrastructure and backend components/liliConduct in-depth analysis and participate in integration workshops/liliCoach and mentor junior Customer Success Engineers/li/ulpbAbout You/b/ppWe're looking for a highly skilled and motivated individual with a passion for delivering exceptional customer experiences. If you have a strong background in technical support, application performance, and customer success, we'd love to hear from you./p
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Customer Support and Success Specialist
Há 7 dias
São Paulo, São Paulo, Brasil SAP Tempo inteiroSAP empowers organizations with transparency around their as-is IT landscape, enabling them to visualize its interconnections and assess its support of business capabilities. As a Customer Support and Success Specialist, you will play a critical role in the company's current and future success by analyzing and enabling customers to efficiently use the SAP...
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Customer Success Director
3 semanas atrás
São Paulo, São Paulo, Brasil Prove Tempo inteiroKey Responsibilities:Lead the customer retention process by acting as a customer advocate within the organization.Oversee the customer experience by streamlining processes and ensuring customer satisfaction.Develop tailored engagement strategies to drive success and growth.About the Role:Prove is seeking a skilled professional to manage and nurture post-sale...
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Customer Success Advocate
3 semanas atrás
São Paulo, São Paulo, Brasil Zebra Tempo inteiroCustomer Success Advocates at Zebra drive lifecycle retention and adoption for segments of customers, supporting Customer Success Executives, Account Managers or Partner Customer Success resources. They utilize in-depth knowledge of customer industry vertical business processes and product/solution use cases to increase adoption and utilization of Zebra’s...
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Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiroUnlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, Inc., you will be the primary point of contact for our largest and highest-profile customers. Your role will be to partner with assigned accounts, maintain a focus on the customer's business goals, and ensure they realize the maximum value from their Salesforce investment.Key...
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Customer Success Advocate
3 semanas atrás
São Paulo, São Paulo, Brasil Servicenow Tempo inteiroCustomer Success Manager Job DescriptionAbout the RoleThe ServiceNow Customer Success Manager plays a critical role in ensuring customers derive maximum value from their ServiceNow investment. This position oversees a portfolio of customers, guiding them towards business outcomes and fostering greater adoption and usage of ServiceNow products through...
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Customer Success Strategist
4 semanas atrás
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroKey Responsibilities:As a Customer Success Manager at Dynatrace software GmbH, you will be responsible for driving subscription renewals and growth. This involves adopting our product and service offerings, educating customers on their value, and developing strong relationships.Success Planning: You will highlight customer wins, plan, and develop short- and...
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Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroAs a Customer Success Manager at Dynatrace, you will play a crucial role in preserving and growing subscription renewals for our customers. Your primary objective will be to drive adoption, educate customers on our product and service offerings, and demonstrate the value we bring to their businesses.To achieve this, you will focus on growing relationships...
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Customer Success Associate
Há 1 mês
São Paulo, São Paulo, Brasil Actum Lab North America Inc. Tempo inteiroJob Title: Associate Customer Success ExecutiveAbout the Role:We are seeking a highly motivated and customer-focused Associate Customer Success Executive to join our team. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their desired outcomes from our software.Key Responsibilities:Onboarding and...
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Customer Success Advocate
4 semanas atrás
São Paulo, São Paulo, Brasil Zebra Tempo inteiroAt Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.As a Customer Success Advocate, you will be responsible for creating programs and calls to action to...
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Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Salesforce Tempo inteiroJob Category: Customer SuccessWe are seeking a skilled Customer Success Manager to join our team at Salesforce. As a Customer Success Manager, you will be responsible for developing and maintaining relationships with key customer business and IT partners to understand their top business goals and priorities. You will act as an internal authority on your...
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Customer Success Account Manager
Há 1 mês
São Paulo, São Paulo, Brasil Microsoft Tempo inteiroAt Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a key member of our Customer Experience & Success (CE&S) organization, you'll play a critical role in helping our customers accelerate business value through differentiated customer experiences that leverage our products, services, and partnerships.As...
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Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Genesys Tempo inteiroCustomer Success ManagerAt Genesys, we're on a mission to empower organizations to deliver exceptional customer experiences. As a Customer Success Manager, you'll play a critical role in establishing long-term relationships with our customers, helping them achieve their customer experience vision.Key Responsibilities:Develop and execute customer success...
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Customer Success Expert
3 semanas atrás
São Paulo, São Paulo, Brasil Hostinger Tempo inteiroBecome a key player in our team and help us deliver world-class solutions for businesses to succeed online. At Hostinger, we're passionate about empowering individuals to build their online presence with ease.We're seeking a highly skilled CUSTOMER SUCCESS EXPERT to join our team. As a Customer Success Expert, you'll be responsible for communicating with...
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Customer Success Strategist
Há 1 mês
São Paulo, São Paulo, Brasil Vistex Tempo inteiroWe are seeking a seasoned Customer Success Strategist to join our team. As a key member of our Customer Success organization, you will be responsible for driving proactive, strategic client management, increasing adoption, ensuring retention, and overseeing holistic customer satisfaction.Our global Customer Success team is responsible for developing customer...
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Customer Success Professional
3 semanas atrás
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroAs a Customer Success Manager at Dynatrace, you will play a vital role in preserving and growing subscription renewals for our customers. Your primary responsibility will be to drive adoption and educate customers on our product and service offerings, demonstrating value and focusing on growing relationships. You will serve as a champion for our customers...
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Customer Success Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil Belvo Tempo inteiroCustomer Success Specialist at BelvoWe are Belvo, a financial API platform that aims to democratize access to financial services. As a Customer Success Specialist, you will be part of a team that ensures our customers achieve their goals by providing exceptional support and guidance.Key Responsibilities:Provide timely and effective support to customers...
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Customer Success Coach
3 semanas atrás
São Paulo, São Paulo, Brasil Relx Tempo inteiroRole OverviewWe're seeking a customer-centric, data-driven Customer Success Consultant to help our rapidly expanding Latin America region adopt and engage with our tools. This role will be our first customer success hire, offering an exciting entrepreneurial opportunity to get in on the ground floor.Responsibilities• Collaborate with Sales and Customer...
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Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroUnlock Customer Potential with DynatraceAs a Customer Success Manager at Dynatrace software GmbH, you will be responsible for driving customer adoption and growth through strategic planning and relationship management. Your goal will be to preserve and grow subscription renewals by demonstrating value, educating customers on product offerings, and acting as...
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Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Dynatrace Tempo inteiroCustomer Success ManagerAs a Customer Success Manager at Dynatrace, you will play a crucial role in preserving and growing subscription renewals for our customers. Your primary objective will be to drive adoption, educate customers on product and service offerings, demonstrate value, and focus on growing relationships. You will act as a champion within...
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Customer Success Lead
3 semanas atrás
São Paulo, São Paulo, Brasil Salesforce Tempo inteiroRole OverviewSalesforce is seeking a Customer Success Manager to join our team. As a trusted advisor, you will partner with our largest and highest-profile customers to drive their success on the Salesforce platform.ResponsibilitiesPartner with assigned accounts to maintain a focus on the customer's business goals and technical health.Develop a deep...