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Field Support Engineer
2 meses atrás
At Tata Consultancy Services, we believe that people make the difference. We live a culture of unlimited learning, full of opportunities for improvement and mutual development. Our ideal scenario is to expand ideas through the right tools, contributing to our success in a collaborative environment.
Key Responsibilities:- Provide technical support services at the user's desk (Desk Side) and remote support services at the user's desk (Remote Desk Side)
- Install and configure computer applications
- Assist customers in their inquiries and provide troubleshooting support when needed
- Design computer systems to meet the particular needs of the organization
- Act as the first point of contact for clients concerning their computer systems and hardware issues
- Advance English
- Laptop/Desktop Windows Knowledge, Networking (L2 level)
- Good to Have: MS Office, Teams
- TCS Benefits – Brazil: Health insurance, Dental Plan, Life insurance, Transportation vouchers, Meal/Food Voucher, Childcare assistance, Gympass
- TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
- Partnership with SESC, Reimbursement of Certifications, Free TCS Learning Portal – Online courses and live training, International experience opportunity, Discount Partnership with Universities and Language Schools, Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire, TCS Gems – Recognition for performance, Xcelerate – Free Mentoring Career Platform
We promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief
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