IT Operations Specialist

2 semanas atrás

Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro
Job Title: IT Operations Specialist

Quorum is seeking an experienced IT Operations Specialist to join our team in Belo Horizonte. As a key member of our digital workplace, you will be responsible for providing leadership over our digital workplace applications with global responsibility for IT Operations.

Responsibilities:
  • Streamline the use of technology to support business outcomes and improve the digital dexterity of the workforce.
  • Build partnerships among key stakeholders to understand business needs and ensure that digital workplace initiatives support business outcomes.
  • Work closely with team members in Talent & Culture to measure team member experience, ensure team member communication is effective, and further team member capabilities with the use of technology.
  • Ensure adequate IT policies, procedures, and best practices for the organization in partnership with our IT security team.
  • Manage all IT operations staff and vendors, providing leadership and coaching to ensure departmental success.
  • Create and own the technology budget, making strategic recommendations for IT infrastructure and capabilities.
  • Ensure all systems, networks, and infrastructure remain operational through preventative maintenance and support.
  • Identify emerging technologies and opportunities to innovate through new systems and tools.
  • Remain current on IT trends, cybersecurity best practices, and compliance regulations.
  • Identify appropriate ticket distribution and escalation process and provide hands-on support for tickets as appropriate globally, and all local Brazil hardware-related tickets.
Qualifications:
  • Must possess strong expertise in multiple digital workplace applications, including Google suite of business products, AI alternatives, and more.
  • Demonstrated success partnering with stakeholders to identify and support technology needs that further business outcomes and provide for a positive team member experience.
  • Strong leadership abilities in addition to technical knowledge across hardware, software, networks, and security.
  • Bachelor's degree in computer science, information technology, or a related field.
  • Results-oriented mindset with the drive to deliver exceptional support with 3+ years managing an IT operations team and ensuring timely resolution of support tickets.
  • Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels.
  • Experience working on a geographically distributed team supporting multiple countries; must speak English fluently in order to support a global population.
Our Work Environment:
  • We are a remote-first team with flexible work options: work remotely, or you may choose to come into our office in Belo Horizonte.
  • Our team loves to spend time doing fun things outside of the office - both together and remote, which we call Quorum Fun events. Past Quorum Fun events have included apple picking, yoga, virtual art classes, and wine tasting.
Benefits:
  • Flexible Paid Time Off
  • Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
  • Free Subscription to the Calm App
  • Free Subscription to LinkedIn Learning to support professional development
  • Invest in Yourself Days - one designated day per quarter is dedicated to your professional development
  • Monthly Work from Home Stipend
  • Mental and Dental Care by SulAmérica
  • Virtual and in-person team events
  • Mental Health stipend
  • Alelo Food Voucher
  • In-company English classes
  • Inclusion & Diversity Affinity Groups to support belonging

  • IT Operations Specialist

    4 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    Job Title: IT Operations SpecialistQuorum is a fast-growing software company that provides workflow software and information services for government affairs professionals. We are seeking an IT Operations Specialist to join our team in Washington, D.C.Job SummaryThe IT Operations Specialist will provide leadership over our digital workplace applications with...

  • IT Operations Specialist

    1 semana atrás

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    Job Title: IT Operations SpecialistQuorum is seeking an experienced IT Operations Specialist to join our team in Washington, D.C. As a key member of our digital workplace, you will be responsible for providing leadership over our digital workplace applications with global responsibility for IT Operations.Key Responsibilities:Create a culture that enables...

  • Global IT Operations Specialist

    Há 4 dias

    Belo Horizonte, Minas Gerais, Brasil Quorum Analytics Inc. Tempo inteiro

    Join Our Team at Quorum Analytics Inc.We are seeking a highly skilled Global IT Operations Specialist to join our team at Quorum Analytics Inc. in Washington, D.C. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our workflow software and information services.Our company provides mission-critical...

  • IT Operations Specialist

    Há 1 mês

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    About the RoleQuorum is seeking a highly skilled IT Operations Specialist to join our team in Belo Horizonte. As a key member of our digital workplace team, you will be responsible for providing leadership and direction over our digital workplace applications with global responsibility for IT Operations.Key ResponsibilitiesCreate a culture that enables...

  • IT Operations Director

    Há 5 dias

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    Job Title: IT Operations SpecialistQuorum is a fast-growing software company based in Washington, D.C., and we're seeking an experienced IT Operations Specialist to join our team. As a key member of our digital workplace, you will provide leadership and expertise in IT operations, ensuring the smooth functioning of our digital infrastructure.Key...

  • IT Operations Manager

    Há 7 dias

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    Job Title: IT Operations SpecialistQuorum is seeking a highly skilled IT Operations Specialist to join our team in Washington, D.C. As a key member of our digital workplace team, you will be responsible for providing leadership and direction over our digital workplace applications with global responsibility for IT Operations.Key Responsibilities:Create a...

  • IT Operations Manager

    Há 2 dias

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    Job Title: IT Operations SpecialistQuorum is a fast-growing software company based in Washington, D.C., and we're looking for an IT Operations Specialist to join our team. As a key member of our digital workplace, you will be responsible for providing leadership over our digital workplace applications with global responsibility for IT Operations.Key...

  • IT Operations Specialist

    Há 4 dias

    Belo Horizonte, Minas Gerais, Brasil Quorum Tempo inteiro

    At Quorum, we're seeking a skilled IT Operations Specialist to join our team in Washington, D.C. As a leading provider of workflow software and information services, we empower government affairs professionals to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government.The ideal candidate...

  • Global IT Operations Director

    1 dia atrás

    Belo Horizonte, Minas Gerais, Brasil Quorum Analytics Inc. Tempo inteiro

    Job Title: Global IT Operations SpecialistQuorum Analytics Inc. is seeking a highly skilled Global IT Operations Specialist to join our team. As a key member of our IT department, you will be responsible for providing leadership and direction over our digital workplace applications with global responsibility for IT Operations.Key Responsibilities:Create a...

  • Transportation Operations Specialist

    1 semana atrás

    Belo Horizonte, Minas Gerais, Brasil Amazon Tempo inteiro

    Job Description for Transportation SpecialistNOC (Network Operations Center) is the central command and control center for 'Transportation Execution' across the Amazon Supply Chain network, supporting multiple geographies like NA, India, and EU. It ensures hassle-free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and...

  • Maritime Operations Center Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil V2X Tempo inteiro

    Job Title: Maritime Operations Center User Support SpecialistJob Summary: We are seeking a highly skilled Maritime Operations Center User Support Specialist to join our team at V2X. As a key member of our team, you will provide top-notch support to our customers, ensuring the smooth operation of our C4ISR systems and networks.Key Responsibilities:Provide...

  • Maritime Operations Center Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil V2X Tempo inteiro

    Job Title: Maritime Operations Center User Support SpecialistJob Summary: We are seeking a highly skilled Maritime Operations Center User Support Specialist to join our team at V2X. As a key member of our team, you will provide top-notch support to our customers, ensuring the smooth operation of our C4ISR systems and networks.Responsibilities:Provide Tier 1...

  • Maritime Operations Center Specialist

    1 semana atrás

    Belo Horizonte, Minas Gerais, Brasil V2X Tempo inteiro

    Job Title: Maritime Operations Center User Support SpecialistJob Summary: We are seeking a highly skilled Maritime Operations Center User Support Specialist to join our team at V2X. As a key member of our team, you will provide top-notch support to our customers, ensuring the smooth operation of our C4ISR systems and networks.Key Responsibilities:Provide...

  • Real Estate Operations Specialist

    3 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil Inter Tempo inteiro

    Role OverviewAs a Real Estate Operations Analyst at Inter, you will play a crucial role in supporting the company's growth and success. Your primary responsibility will be to ensure the smooth operation of our real estate business, including managing records, processing payments, and providing exceptional customer service.Key ResponsibilitiesSupport the...

  • Support Specialist

    1 semana atrás

    Belo Horizonte, Minas Gerais, Brasil 1200 Kyndryl Brasil Servicos Limitada Tempo inteiro

    About UsKyndryl is a leading provider of IT services, dedicated to designing, building, managing, and modernizing mission-critical technology systems. Our commitment to innovation and excellence drives us to create a workplace where all employees can thrive.The RoleWe are seeking a Support Specialist to join our team. As a Support Specialist, you will...

  • Operations Coordinator

    Há 4 dias

    Belo Horizonte, Minas Gerais, Brasil Majid Al Futtaim Tempo inteiro

    Role PurposeThe Operations Executive is responsible for effective coordination and administration of daily operational tasks/activities concerning Centre maintenance and upkeep, supporting redevelopment projects and Centre presentability in the assigned Centre, ensuring a high level of operational support is provided to Mall Management and tenants...

  • Operations Coordinator

    Há 2 dias

    Belo Horizonte, Minas Gerais, Brasil Majid Al Futtaim Properties Tempo inteiro

    {"Role Purpose": "The Operations Administrator is responsible for coordinating, communicating, and administering daily operational tasks in the assigned Centre, ensuring high-level operational support is provided to Mall Management and tenants in a timely manner.", "Key Responsibilities and Accountabilities": "Manage all queries and complaints from Tenants...

  • SAP HCM Specialist

    Há 2 dias

    Belo Horizonte, Minas Gerais, Brasil Equação It Tempo inteiro

    At Equação IT, we're on a mission to revolutionize the way businesses operate through cutting-edge technology and innovative solutions. As a key player in our team, you'll have the opportunity to make a real impact on our clients' success.We're currently seeking a highly skilled SAP HCM professional to join our ranks. If you're passionate about optimizing...

  • Administrative Support Specialist

    2 semanas atrás

    Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Company OverviewMövenpick BDMS Wellness Resort Bangkok offers a serene escape in the heart of Bangkok, combining comfort and recuperation for guests.Our rooms feature private balconies and wellness equipment, including sleep therapy speakers and yoga mats, to promote relaxation and rejuvenation.Indulge in our health-focused culinary delights, carefully...

  • Business Intelligence Specialist

    Há 3 dias

    Belo Horizonte, Minas Gerais, Brasil Equação It Tempo inteiro

    Join Our Team as a Business Intelligence ExpertAt Equação IT, we're on a mission to revolutionize the way businesses make decisions. As a Business Intelligence expert, you'll play a crucial role in helping our clients unlock the full potential of their data.Key Responsibilities:Lead the design and implementation of modern Microsoft BI architecturesDevelop...