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This role requires a deep understanding of ITIL frameworks, service management, and the ability to drive continuous improvement. The ideal candidate will have 7 - 10 years of experience in IT service management and expertise in ITIL frameworks and processes.
Main Requirements:- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Expertise in ITIL frameworks and processes.
- Proven experience in leading cross-functional teams.
- Strong knowledge of IT service management tools and technologies.