Technical Solutions Consultant

A key aspect of this role is helping clients fully realize the value of their existing products, while growing their adoption of next-generation technologies from across our portfolio.

This involves being a trusted strategic advisor to some of the world's most transformational enterprises and culturally influential brands, as they rely on your expertise and our technology to solve their hardest problems.

We offer excellent onboarding and an industry-leading learning culture to set you up for positive impact and success, while ongoing development will advance your career through an upward trajectory.

Our sales environment is collaborative and experiential, with part of a team that surrounds you with bright minds and keen co-creators who are always willing to help and be helped as you apply passion to work that has a positive impact on the world around us.

Key Responsibilities

• \
• Understanding Client Challenges and Building Trust: Understand clients' primary challenges and establish yourself as a trusted technical expert for their migration, deployment, and adoption of Hybrid Cloud and AI Growth offerings.\
• Facilitating Use Case Exploration and Business Framing: Lead use case exploration and business framing workshops, develop client value realization models.\
• Leading Persuasive Technical Conversations: Lead technical discussions that persuade clients to act based on their requirements and the value provided by our solutions.\
• Creating Post-Deployment Customer Success Plans: Develop post-deployment customer success plans aimed at continually increasing post-launch, active user adoption of our products.\
  • \
  • Required Education: Bachelor's Degree\
  • Preferred Education: Bachelor's Degree\
  • Required Technical and Professional Expertise:\
    • \
    • Proven Technical Expertise in Complex Technology Sales: Demonstrated track record as a technical expert (e.g., Engineer or equivalent) in successfully closed Technology sales cycles.\
    • Hands-On Experience in Technology Domains: A previous background with hands-on practical experience in one of the following areas: Cloud, Data and AI, Automation, Integration or Security, enabling rapid establishment of credible trust with client stakeholders.\
    • Proficiency in Agile Practices: Solid experience in utilizing agile best practices to achieve successful outcomes in an agile and swift manner.\
    • Effective Communication and Relationship Building: Demonstrable success in communicating and personal relationship development at all levels, from engineers to CIOs.\
    • Self-Motivation and Problem-Solving Aptitude: A natural inclination toward self-motivation and initiative, in addition to the ability to navigate data and people to find answers and present solutions.\
    • Prior success in a customer-facing role such as customer success, consulting, pre-sales, technical account management, or equivalent functions.\
      • \
      • Several years of professional experience with complex software and IT solutions (Cloud and SaaS solutions) or in supporting customers in an integration environment\
      • Track record of achieving targets and goals/quotas\
      • Ability to lead technical/in-depth conversations\
      • Handled difficult customer situations and escalations\
      • Willingness and ability to travel as required to spend time with customers\
      • Business fluent in English\
      • Experience with using or implementing webMethods (or a similarly mature product)\
      • Broad Technology Solution Expertise: Proven experience working with a diverse range of technology solutions, including Cloud, Data & AI, and more (training in IBM's products will be provided).\
      • Sales Experience in Software and Cloud: Demonstrated experience in software and Cloud sales, encompassing software, SaaS, IaaS, PaaS, and Cloud solutions.\