W Insider Agent

Há 24 horas

São Paulo, São Paulo, Brasil W Hotels Tempo inteiro
Job Summary

We are seeking a highly skilled and experienced W Insider Agent to join our team at W Hotels. As a key member of our staff, you will be responsible for providing exceptional guest service and ensuring that our guests have an unforgettable experience.

Key Responsibilities
  • Respond to guest requests for special arrangements or services, such as transportation, reservations, and dry cleaning.
  • Provide information to guests about the property and surrounding area amenities, including special events and activities.
  • Answer and record all guest calls, messages, requests, questions, or concerns.
  • Monitor the club lounge for seating availability, service, safety, and well-being of guests.
  • Report accidents, injuries, and unsafe work conditions to management.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary.
  • No supervisory experience required.
  • No licenses or certifications required.
What We Offer

As a W Insider Agent, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring that our guests have an unforgettable experience. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.

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