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Technical Support Specialist with French Language Skills
Há 1 mês
Job Summary
We are seeking a highly motivated and detail-oriented Technical Support Specialist with advanced French language skills to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and documenting solutions.
Key Responsibilities
- Provide technical support to clients via remote access, resolving software and hardware issues
- Document technical issues and solutions in our ticketing system
- Escalate complex issues to senior support engineers when necessary
- Communicate technical information to clients in a clear and concise manner
Requirements
- Advanced French language skills
- Good English language skills
- Motivation for learning new information and acquiring new skills
- Strong communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
About Us
Stefanini is a Brazilian company with over 35 years of experience in delivering IT services worldwide. We value plurality and equity, and we are committed to creating a diverse and inclusive work environment.
