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Executive Assistant to General Manager

Há 1 mês

Manaus, Amazonas, Brasil Accor Hotels Tempo inteiro

Job Description

  1. As an Executive Assistant to the General Manager, you will provide administrative support to the General Manager, ensuring the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
  2. You will be responsible for typing, filing, and maintaining all private and confidential matters related to the executive office.
  3. A systematic and efficient filing system will be set up, both for hardcopies and electronic data, to enable quick retrieval and ensure all files are kept up-to-date at all times.
  4. You will prepare the relevant materials for all meetings attended by the General Manager, including the Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings, and any other meetings.
  5. The minutes of the meetings will be prepared and circulated.
  6. You will answer telephone calls courteously and give information to callers, routing calls to appropriate officials and placing outgoing calls.
  7. Copies of correspondence or other printed matters will be made.
  8. Outgoing mail will be prepared.
  9. You will type, take dictation, and minutes, draft letters, file, trace, and compose correspondence.
  10. The proper appearance of the office area will be monitored and maintained.
  11. Outgoing mails will be handled by courier.
  12. Appointments for the General Manager will be made and confirmed.
  13. You will provide assistance and support to internal customers in other departments as appropriate.
  14. Guest and internal customer complaints and inquiries will be handled in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
  15. Positive guest and colleague interactions will be maintained with good working relationships.
  16. Visitors will be greeted, and their nature of business ascertained, directing them appropriately.
  17. All training sessions and meetings will be attended and contributed to as required.
  18. Responsible behavior will be exercised at all times, and the hotel team will be positively represented.
  19. Strong, professional relationships will be maintained with relevant representatives from competitor hotels, business partners, and other organizations.
  20. High standards of personal presentation and grooming will be maintained.
  21. Any other reasonable duties and responsibilities will be carried out as assigned.

Qualifications

  1. A minimum of 3 years of experience and a minimum of 1 year in a similar role.
  2. Experience in shorthand and MS Office.
  3. Egyptian Nationals only.
  4. Fluent in English.