Client Experience Manager

Há 3 dias


Fortaleza, Ceará, Brasil beBeeCustomer Tempo inteiro R$10.200
Job Title: Client Experience Manager

About Our Team:

We are a rapidly expanding property management company specializing in short-term rentals. Our focus is on delivering seamless, high-quality services to both homeowners and guests.

The Client Experience Manager will be the primary point of contact for our homeowners, ensuring timely and professional communication, coordination, and issue resolution.

Responsibilities:

  • Act as liaison between homeowners and internal teams
  • Handle homeowner inquiries with professionalism and efficiency
  • Ensure homeowners are updated on property matters and requests are addressed in a timely manner
  • Coordinate with operations, maintenance, and guest communication teams to resolve issues
  • Maintain accurate records of homeowner interactions and follow-ups

Required Skills:

  • Excellent English (both written and spoken)
  • Strong communication and interpersonal skills
  • Highly organized, detail-oriented, and proactive
  • Previous experience in property management, hospitality, or customer relations is a plus
  • Ability to work independently in a remote environment

Benefits of This Role:

This position requires strong organizational and communication skills, as well as the ability to work independently in a remote environment.

We look forward to meeting professionals who can bring efficiency, organization, and excellent communication to our team.



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