Senior Benefits Administration Services Analyst | Experienced Professional
Há 6 dias
Overview
At Conduent Business Services, we are committed to delivering exceptional services and solutions that make a difference in the lives of our clients and their customers. As a Senior Benefits Administration Services Analyst, you will be part of a team that helps Fortune 100 companies and governments create positive outcomes.
Salary Information
The estimated annual salary for this position is $85,000 - $110,000, depending on qualifications and location.
Job Description
This role involves working with our dedicated associates to deliver mission-critical services and solutions. You will have the opportunity to personally thrive, make a difference, and be part of a culture that values individuality.
Required Skills and Qualifications
- Requires formal education and relevant expertise in a professional, sales, or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Ability to complete work self-guided.
- College or university degree required.
Responsibilities
- Reviews work performed by junior teams for accuracy and completeness.
- Triage, researches, and responds to complex participant issues (eligibility, calculation errors, and service delivery).
- Tracks and understands intermediate system issues to confirm adherence to requirements.
- Evaluates existing processes and enhances/develops to improve service delivery.
- Interfaces with external client contact to resolve complex benefit questions.
- Acts as subject matter expert supporting change orders and other implementation projects.
- Performs other duties as assigned.
- Complies with all policies and standards.
Requirements
- Knowledge and experience in field.
- Uses best practices and knowledge of business to improve products or services.
- Solves complex problems and takes a new perspective on existing procedures.
- Self-starter, requiring minimal guidance.
- Acts as a resource for colleagues with less experience.
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São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiroAt Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and governments. As a Senior Benefits Administration Services Analyst, you will be part of a team that creates exceptional outcomes for our clients and the millions of people who count on them.Job Requirements:Requires formal education and relevant...
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