IT Infrastructure Specialist

Há 5 dias

São Paulo, São Paulo, Brasil Team Liquid Tempo inteiro

Job Summary



We are seeking a skilled IT Infrastructure Specialist to join our team at Team Liquid. As an IT Infrastructure Specialist, you will be responsible for providing world-class IT services while ensuring our facilities run smoothly and efficiently.



Key Responsibilities:




  • Manage and maintain IT documentation, including service logs and system inventory.
  • Resolve IT issues, install hardware and software solutions, and act as a liaison between internal and external stakeholders.
  • Coordinate with vendors for installations, new-hire setups, and handle system maintenance, including network setup and troubleshooting switches, routers, and firewalls.
  • Perform computer system maintenance, service reports, and clean OS installations with standard configurations.
  • Ensure data privacy compliance and maintain network security.
  • Provide exceptional customer service to internal stakeholders, ensuring their IT needs are met efficiently and effectively.


Facilities Services:




  • Assist with accommodation reservations, check-ins, and check-outs.
  • Organize physical space layout and utilization, enhancing efficiency and guest comfort.
  • Identify and implement facility operation improvements to increase efficiency and reduce costs.
  • Assist with IT and facilities event activities and help plan and execute office events.
  • Address and resolve facilities-related issues promptly, maintaining a high standard of customer service.


Requirements:




  • 3+ years of experience in a project management role with a focus on hardware and software installation and solutions.
  • Extensive knowledge of IT, computer hardware, and software.
  • Proficiency in troubleshooting, configuring, and debugging computer and network issues.
  • Familiarity with MS Office and Google Suite products.
  • Bachelor's degree or equivalent work experience.
  • Proven track record of implementing data privacy regulations, including breach notification requirements.
  • Strong skills to work closely with others and resolve complex issues.
  • Excellent problem-solving and time-management skills.
  • Ability to work both with minimal supervision and as part of a team-oriented environment.
  • Valid driver's license.
  • Exceptional customer service skills, with a focus on meeting the needs of internal and external stakeholders.


Bonus Points:




  • Additional certifications in IT or related fields.
  • Experience with advanced networking configurations.
  • Previous experience in a fast-paced environment.
  • Expertise in contract negotiation and building management.
  • Skills in budgeting, process optimization, and efficiency enhancement.
  • Proven experience in waste management and space optimization.


This position comes with a PJ (Pessoa Jurídica) type of contract.



About Team Liquid



We are a dynamic team that values innovation, teamwork, and customer satisfaction. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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