International Logistics Coordinator

Há 2 dias

São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro R$50 - R$70

Role Overview

As a customer-facing professional, this position plays a vital role in facilitating international transportation and logistics. The ideal candidate will possess excellent communication skills, analytical abilities, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Process international transportation orders and quotes time in transit for services.
  • Analyze data and respond to customer communications timely.
  • Process international shipments; ensure specific customer requirements are followed.
  • Follow up on requests, review rates as needed, track and route shipments and orders, prepare reports and customer set-ups, and update customer files and profiles.
  • Work with customers, suppliers, and various shippers to route, pick-up and/or trace shipments as necessary.
  • Resolve problems and maintain ongoing professional relationship with the customer and vendors.
  • Obtain proofs of delivery and charges from international agents.
  • Maintain quality standards established by our organization, our customers, and vendors.
  • Escalate problems and concerns to immediate supervisor or manager.
  • Effectively communicate with customers and suppliers as necessary.

Qualifications

  • High school diploma, GED or International equivalent.
  • 2+ years' customer service experience in a fast-paced ocean freight facility environment.
  • Demonstrated ability to manage multiple tasks under minimal supervision with a high attention to detail.
  • Strong analytical, oral/written communication, customer service, and time management skills.
  • Experience in transportation, logistics, and freight forwarding working with Ocean processes.
  • Proficient Microsoft Office skills (Word, Excel, and Outlook).
  • Typing skills 35-40 wpm - Preferred.

Benefits

We offer a permanent opportunity at a Fortune Global 500 organization with a rewarding culture and talented teams that help you become better every day.

Additional Information

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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