Business Analyst
4 semanas atrás
About Iron Mountain
We are a global leader in storage and information management services, trusted by over 225,000 organizations in 60 countries. Our mission is to safeguard our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.
At Iron Mountain, we help our customers lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions. Our services include information management, digital transformation, secure storage and destruction, data center operations, cloud services, and art storage and logistics.
We are committed to creating and supporting an inclusive and diverse workforce. Our Employee Resource Groups provide opportunities for our employees to get involved and make a difference.
Key Responsibilities
As a Business Analyst - Customer Support, you will be responsible for providing expert solutions to our customers. You will work closely with our customers to understand their needs and provide tailored solutions to meet their requirements.
Requirements
To be successful in this role, you will need to have a strong understanding of customer support principles and practices. You will also need to have excellent communication and problem-solving skills.
Category: Customer Support
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