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Implementation Specialist

Há 1 mês

São Paulo, São Paulo, Brasil Hexagon Asset Lifecycle Intelligence Tempo inteiro

**Job Summary**:

We are seeking a skilled Implementation Specialist to join our team at Hexagon Asset Lifecycle Intelligence. As an Implementation Specialist, you will be responsible for working with clients to install and configure Hexagon products, both onsite and virtually. This role requires strong technical skills, excellent communication abilities, and a keen eye for detail.

**Key Responsibilities**:

  • Work with clients to install and configure Hexagon products
  • Execute project plans, implementing technology, configuring scripts, data collection, and processing
  • Provide technical support to clients during project implementation
  • Conduct training with clients on the utilization and administration of Hexagon products
  • Construct and provide project documentation
  • Test and troubleshoot installed systems
  • Identify and document technical issues for escalation
  • Coordinate and submit information to Technical Support

**Requirements**:

  • Bachelor's degree in engineering or a STEM-based technology-related field
  • Experience in designing, evaluating, advising, and implementing software solutions
  • Experience working with and configuring Operating Systems in a server environment
  • Experience with basic and advanced networking principles
  • Experience in process control and Industrial Control Systems (ICS) equipment
  • Strong command of Microsoft Office products, including Word, Excel, PowerPoint, and Visio
  • Fluent English, with advanced Spanish a plus

**Core Competencies**:

  • Focusing on great customer satisfaction
  • Excellent oral and written communication skills
  • Ability to work in a team effectively
  • Highly organized with an ability to multi-task
  • Quick learner with attention to detail

**Industry Requirements and Preferred Certifications**:

  • Master's degree in engineering or a STEM-based technology-related field
  • Experience in process control and working with ICS technology
  • Experience in cloud-based virtualization
  • Experience in coaching and mentoring professionals