Tech Engagement Lead
2 semanas atrás
**Improvado** is a cutting-edge platform that empowers marketing teams to streamline their operations and make data-driven decisions. As a rapidly scaling startup, we're seeking a skilled Tech Engagement Lead to join our team.
**About The Role**
We're looking for a seasoned professional who can lead the execution and delivery of our Professional Services offerings. This role demands a hands-on approach, with expertise in solution design, data modeling, marketing, or BI (data visualization). You'll have the opportunity to engage with C-level client executives and collaborate with internal stakeholders to ensure client needs are met.
**Key Responsibilities**:
Prioritize customer satisfaction and deliver exceptional support.
Develop project and resource plans, collaborating with clients and internal leads.
Ensure projects align with Professional Services standards, stay within budget, and meet timelines.
Engage in client consultations and lead meetings with a strategic mindset.
Manage client relationships through comprehensive project execution.
Partner with Sales, Engineering, Product, and Support to align with company goals.
**What We Offer**:
A remote-first environment with a strong product-market fit.
27 days of PTO per year, plus US holidays and additional days off.
A fun and open startup culture with opportunities for growth.
Professional development reimbursement.
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