Payroll Operations Manager
Há 1 mês
Job Summary
We are seeking a highly skilled Payroll Operations Manager to lead the payroll delivery for the GBSC P&C organization. This role will be responsible for delivering transaction excellence and "priceless" customer service, creating value and contributing to the overall business impact of MasterCard's multi-function GBSC.
Key Responsibilities
- Manage the day-to-day operations of the team responsible for payroll and benefits administration within the countries in your portfolio
- Ensure key performance indicators are met and/or exceeded to deliver excellent results for the Region
- Ensure the SOX controls and business continuity efforts for the Region are adhered to and lead internal and external audits for Europe
- Lead and inspire the team to deliver on project and business goals and deliver a priceless employee experience and develop talented individuals who can move onto other HR roles or roles within the business
- Visualize, communicate and oversee process changes within your country portfolio introducing and fostering an environment of continuous process improvement
- Resolve vendor management issues timely to leverage strong service within your country portfolio
- Support acquisition integrations and new country expansion throughout the region from initiation through implementation
Requirements
- Significant experience in payroll operations
- Bachelor's Degree or its equivalent in education and experience with a major concentration in Business, Finance, Tax and/or Human Resources
- Excellent English and Spanish verbal and written communication skills with the ability to work collaboratively across a global organization at multiple levels and business units
- Ability to be flexible in a fast paced, deadline focused, changing environment
- Strong client services mentality and able to develop strong working relationships with your team, internal partners, and vendors to deliver a high-quality service
- Solid project management experience inclusive of process design and system optimization
- Deep understanding and use of key technologies that drive automation and efficiency
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines
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