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Beverage Innovator

Há 1 mês

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Title: Mixologist

At Accor Hotels, we're looking for a skilled Mixologist to join our team. As a Mixologist, you will be responsible for creating new and innovative beverage concepts, ensuring smooth bar operations, and providing exceptional customer service.

Key Responsibilities:
  • Create new and exciting beverage concepts under the leadership of the head mixologist
  • Ensure the smooth running of bar operations, with a high level of skill in creating alcoholic and non-alcoholic beverages for all guests
  • Follow beverage training programs for each concept
  • Administer purchasing and receiving of alcoholic and non-alcoholic beverages
  • Exceed guest satisfaction by knowing preferences and updating profiles
  • Maintain detailed knowledge of the restaurant menu and daily specials at all times
  • Be familiar with the beverage service, including glasses used and appropriate garnishes
  • Follow up on financial, LQA, TrustYou, and Forbes targets on a daily basis
  • Anticipate and service guests' requirements at all times
  • Keep ahead of industry trends, create and implement new revolutionary standards
  • Follow up on daily financial targets of area/division
  • Use opening and closing checklists to ensure smooth opening and closing of the venue
  • Serve and clear food and beverage items in an unobtrusive and professional manner
  • Present menus in a proactive manner
  • Feel empowered and accountable within the workplace
  • Keep the manager on duty updated of any guest feedback so they can update the Glitch Report
  • Maintain HACCP and FIFO standards as required by the regional governing body
  • Follow Hotel Evacuation Policy in case of an emergency
  • Attend all necessary briefings and training sessions as instructed by the manager
  • Handle financial procedures according to guidelines set by the finance department
  • Identify potential problems and anticipate guest needs, asking for assistance before service breakdown occurs
  • Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
Qualifications:
  • Personal Attributes
  • Motivator & Proactive
  • Team player
  • Positive attitude and well-spoken
  • Open-minded
  • Display initiative
  • Organized
  • Commitment to professional values
  • Thinking out of the box
What's in it for you:
  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21