Regional Integration Operations Service Manager

4 semanas atrás


São Paulo, São Paulo, Brasil Dhl Germany Tempo inteiro

Key Responsibilities:

As the Regional Integration Operations Service Manager at DHL Supply Chain, you will oversee the day-to-day operational activities of the Run service, acting as the first point of escalation for support teams and customer liaison for the region. You will be responsible for delivering exceptional service to customers within your region and ensuring the availability of our global services during your region's working hours.

Key Skills:

  • Strong experience in IT related business
  • Excellent Service Management Experience
  • Proven ability working with cross-functional teams in a large global organisation
  • Degree or equivalent in a relevant business or technical subject
  • ITIL Service Manager's Certificate
  • Logistics experience and able to interpret and implement services in line with DHL Supply Chain strategy

About the Role:

This role is ideal for a dynamic individual who is passionate about delivering exceptional service to customers. As the Regional Integration Operations Service Manager, you will play a crucial role in ensuring the smooth operation of our global IT Integration services. You will be responsible for building and maintaining relationships with BUIT and customer representatives, identifying new contacts and expanding engagement to foster known and trusted relationships.

What You'll Need:

To be successful in this role, you will need to have a proven track record of achievement in IT related business, excellent Service Management Experience, and a strong ability to work with cross-functional teams in a large global organisation. You will also need to have a degree or equivalent in a relevant business or technical subject, ITIL Service Manager's Certificate, and logistics experience and able to interpret and implement services in line with DHL Supply Chain strategy.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional who is passionate about delivering exceptional service to customers, we encourage you to apply for this exciting opportunity.



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