Operational Process Assistant

3 semanas atrás


Sumaré, São Paulo, Brasil Fedex LAC Tempo inteiro
Job Summary

We are seeking a highly organized and detail-oriented Operational Process Assistant to join our team at FedEx LAC. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of our logistics and transportation processes.

Key Responsibilities
  • Support the loading and unloading of trucks and other vehicles, ensuring timely and efficient processing of shipments.
  • Coordinate the release of vehicles for pick-up and delivery, maintaining accurate records and communicating with stakeholders as needed.
  • Monitor and participate in the organization of the work environment, maintaining a safe and productive workspace.
  • Update warehouse, pick-up, and delivery reports, as well as enter and update information in internal transport systems.
  • Participate in dedicated operations and monitor the performance of specific customers, providing exceptional service and support.
  • Execute activities related to issue pre-alerts, administrative tasks, report generation, and data collection to support KPI updates.
  • Execute activities related to indoor and outdoor risk management, communicating pending issues to the Security sector.
  • Provide excellent customer service, answering questions on basic features of service and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent, with proficiency in English.
  • Valid driver's license and good driving record.
  • None to one year of clerical experience.
Preferred Skills
  • Data entry and general office skills.
  • Good human relations and communication skills.
  • Clear and articulate speaking voice.
  • Dynamic and creative problem-solving skills.
  • Organizational skills.
  • Basic notions of customer service.

FedEx LAC is a world-class company, consistently recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies. We are proud to be named among the World's most valuable and admired brands.



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