Customer Care Operations Manager

Roles & Responsibilities: Lead Post-Purchase Support Operations : Own and manage the customer care operations in Brazil, ensuring seamless post-purchase experiences for eCommerce customers. Support Business Management System (BMS) : Drive the success of core KPIs (e.G., CSAT/OSAT, first-time resolution, aged backlog) by optimizing processes and managing...

Join to apply for the Customer Operations Manager role at SITAJoin to apply for the Customer Operations Manager role at SITAGet AI-powered advice on this job and more exclusive features.OverviewWELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the...

Segmento: Não InformadoAtividades:As an EOR, Atlas employs people to work for companies anywhere in the world.Before we came along, the only businesses offering a similar solution were essentially brokers.They''d outsource your HR and payroll services to third-party providers in different countries.Today, we''re the only 100% Direct EOR in the world,...

We believe in a world where growth thrives across borders and cultures.As an EOR, Atlas employs people to work for companies anywhere in the world.Before we came along, the only businesses offering a similar solution were essentially brokers.They'd outsource your HR and payroll services to third-party providers in different countries.Today, we're the only...

Improve Customer Experience with UsTrek is an amazing place to work, offering incredible benefits for all employees. We build only products we love and provide hospitality to our customers. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so.Job DescriptionEffectively coach and lead a customer...

Job Title:Customer Service Operations ManagerAbout the Role:This is a key role in our service operations team, responsible for managing multiple customer projects and services.Key Responsibilities:Develop and implement service delivery strategies to meet customer needs.Collaborate with cross-functional teams to ensure seamless project...

Job Title: Financial Operations ManagerOverview:We are seeking a skilled Financial Operations Manager to drive our customer experience strategy forward. The ideal candidate will be passionate about delivering exceptional internal and external customer experiences, highly motivated, intellectually curious, analytical, and possess an entrepreneurial...

**Overview**:**WELCOME TO SITA**:- We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.- You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...

Overview:**WELCOME TO SITA**:We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their...

Job Title: Customer Care ManagerThe customer service manager is responsible for delivering exceptional customer experiences while ensuring the smooth management of customs documentation. This role involves managing imports and exports efficiently, adhering to industry standards.