Financial Operations Specialist

1 dia atrás


São Paulo, São Paulo, Brasil Genesys Tempo inteiro
Job Title: Financial Operations Specialist

Credit & Collections Department

Reports to: Collections Manager/LATAM

Location: São Paulo - Brazil


Key Responsibilities:

As a Financial Operations Specialist, you will be responsible for performing financial processing tasks, including contacting customers and sales members to follow up on open invoices, informing payments received, and preparing reports for accounts.


Activities:
  • Accurately record financial activity.
  • Process and reconcile accounts and records.
  • Verify bank statements for payments.
  • Update activities in the Collection system.
  • Follow up on customer accounts.
  • Apply credit memos and payments to customer and/or supplier accounts.
  • Collect and maintain customer accounts.
  • Communicate with Spanish-speaking customers and English-speaking global team members.

Requirements:
  • 4+ years of relevant professional experience in the area.
  • Advanced English and Spanish language skills, particularly for conversation.
  • Proficiency in Excel and Microsoft Office.
  • Excellent interpersonal skills for interacting with people and negotiating.

Desired:
  • Experience in collections.
  • Background in working with SaaS or Telecom companies.
  • Previous experience with direct customer contact.


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