Store Operations Assistant
Há 1 mês
Job Purpose: As a Store Operations Assistant at Burberry, you will play a crucial role in supporting the store's back of house operations. Your passion for the brand and professionalism will be key in ensuring the efficient and effective management of inventory, sales, and customer service.
Responsibilities:
- Manage all aspects of inventory control, including receiving and handling stock orders from the hub or warehouse, ensuring accuracy of products received, and reporting any discrepancies.
- Support the sales team by retrieving stock in a timely manner, including Omnichannel and stock pullback.
- Maintain a tidy back of house area, compliant with Retail Operations and Standards.
- Conduct quality control on all products at all times and report any issues to the store lead.
- Support aftersales processes, including alterations, repairs, and personalization, to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately.
- Perform ad hoc administration tasks, including answering telephone calls, responding to customer service inquiries, and liaising with suppliers.
Personal Profile:
- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills, both verbal and written.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP is desirable.
- Ability to work well in a team and in a busy team environment.
Measures of Success:
- Efficiency of store administration.
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